Privacy Policy

Wacky Wax Privacy Policy

1. Introduction

Wacky Wax ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.wackywax.xo.uk (the "Website") and purchase our products.

2. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiers: Your name, email address, postal address, phone number, and payment information.
  • Technical Data: Information about your device, browser, IP address, and how you interact with our Website.
  • Usage Data: Information about your purchase history and preferences.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you about your orders, products, and promotions.
  • To improve our Website and services.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

    • Your consent (e.g., when you sign up for our newsletter).
  • Our legitimate interests (e.g., to improve our products and services).
  • To fulfil a contract with you (e.g., to process your order).
  • To comply with a legal obligation.

5. Disclosure of Your Information

We may share your personal information with:

  • Service Providers: Third parties who help us operate our Website, process payments, or deliver products.
  • Business Partners: Other companies we own to offer you products or services.
  • Law Enforcement: If required by law or to protect our rights.

6. International Transfers

We may transfer your personal information to countries outside the UK and the European Economic Area (EEA). We will ensure that any such transfers are subject to appropriate safeguards.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can ask us to correct any inaccurate personal information.
  • Erasure: You can request that we delete your personal information in certain circumstances.
  • Restriction of Processing: You can ask us to restrict the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Object: You can object to the processing of your personal information in certain circumstances.
  • Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time.

8. Security

We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

9. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@wackywax.co.uk